IBM is the worldwide leading provider in the growing market of Enterprise Content Management (ECM) and Business Process Management (BPM). After the acquisition of the FileNet Corporation IBM has based on Gartner in 2006 a market share of 24,1 % worldwide and is the clear market leader, even today in 2008. This position has been reached based on a broad and functionally deep product portfolio, which allows to manage all relevant enterprise content and to automate the relating business processes. Case Management solutions built upon the IBM ECM platform allow not only management of content, but in addition the ongoing automation and optimization of content driven business processes. This is the reason why a lot of business partners are using the IBM ECM platform and have already developed over 200 partner solutions solving a wide variety of business challenges.

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