Intelligent information management starts here

You and your employees are drowning in files, forms and inquiries from citizens? You spend more time searching for information and procedures than processing them?

Electronic procedure control and document management systems now contribute to making your administration act more efficiently and simultaneously allow you to offer your citizens better and faster service.

The time-consuming paperwork – sorting, hole-punching, filing – is replaced by elegant and orderly electronic archiving. Not only does this save storage space. Decision processes are accelerated, since multiple authorised administrators can view the files simultaneously. Troublesome copying is unnecessary.

Powerful software solutions steer the processes and ensure that even in the holiday season, no idle periods occur that unnecessarily slow the process and allow the typical stacks of paper to form.

E-government – that also means being able to make online management services available. Whether a birth certificate, vehicle registration or building proposals – citizens can use the service online at any time, independently of opening hours. Such a virtual townhall increases transparency and measurably raises the contentedness and participation of citizens. Automatically filled-in forms are available to your respective departments, which simplifies and accelerates processing.

Electronic procedure control and document management systems as a central component of the IT infrastructure significantly contribute to the successful implementation of e-government concepts. They modernise the administration, from which citizens and employees both benefit.

According to the Deutsches Institut für Urbanistik (German Institute for Urban Studies) in Berlin (www.difu.de), the implementation of innovative document and information management solutions especially means:

- better communication and service for
  citizens, businesses and guests and thus more
  quality with regard to location and lifestyle,

- more efficient and rational administration,
  which works more productively and reduces
  costs. Additional benefits include the use of
  the advantages of electronically handling
  processes and electronic communication with
  other authorities on a regional or state level,

- more transparency and civic participation, more
  codetermination for communal issues, by using
   the virtual townhall as an information platform 
  and for the electronic exchange of ideas,

- informed and motivated employees in the areas 
  of administration and politics,

- a distinct image as "modern and up-to-date"
   administration .